Support is available for as long as you own your NewTek product.

  • Extensive online knowledge base
  • Ever-growing library of online training videos and other learning resources
  • Email support using our online Support Request
  • Live online chat support with our product specialists
  • Remote hardware diagnosis

Online Knowledge Base

Find answers to your operational questions, troubleshooting guides and how-to tips.

Online Learning Resources

Learn from our extensive library of tutorial videos and training resources for general operation and certification training.

YouTube
Channel

Visit our YouTube Channel for tutorial videos, product demonstrations, user stories, tips and techniques.

User Forums

Join the conversation, get answers, learn techniques and share ideas with users like yourself.

Downloads

Download the latest software updates, user guides, codecs & utilities.

Registro

Register your product to receive update information and gain access to support resources.

Request
Support

Use our contact request form for personalized service. We will respond to your request as soon as possible (usually within two business days).

Live Customer Support

Monday - Friday
9am - 5pm CST
Saturday
10am - 2pm CST

 

ProTek Support**

Global: +1-210-370-8452
US Toll Free: 800-862-7837

**ProTek support available by contract. Contact NewTek sales or your dealer for details.

International Support

British Isles & Nordic Countries

Monday - Friday
9:00 to 17:30 GMT

 

Asia Pacific Region

Please contact your reseller for local support and service. asiasupport@newtek.com

Western Europe & South Africa

Provided by 3D Storm
Monday - Friday
10:00 to 17:00 CET

Phone: +33 (0) 557-262-262
Fax: +33 (0) 557-262-261
cs@3dstorm.com
https://www.3dstorm.com/en/

Latin
America

Please contact your reseller for local support and service.

In Brazil, support provided by
CAD Technology
Phone: (11) 3849 8257
assistencia@cadtec.com.br

Israel

Provided by NMP Solutions
Sunday - Thursday
9:30 to 17:00 IST

Phone: +972-3-648 2345
Fax: +972-3-736 4111
sales@nmp.co.il

Africa & Middle East

Provided by MediaCast
Sunday - Thursday
9:00 to 18:00 GST

Phone: +971 4 4392383
support@mediacastsys.com

LightWave 3D® Support

NewTek LightWave 3D is the Emmy Award winning computer graphics software used for visual effects in film, television, motion graphics, video games and more.

Dónde comprar productos NewTek

NewTek cuenta con una red de distribuidores ubicados en todo el mundo. Todos ellos tienen una amplia experiencia en nuestros productos y en la industria de producción de vídeos y streaming.

Utilice esta herramienta para encontrar a un distribuidor de NewTek cerca de su domicilio.

Localizador de distribuidores

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